Projects I've worked on
Groupcall Messenger Dashboard
Helped thousands of UK schools see what matters first. Combined AI-integrated design with user testing to deliver a focused dashboard with guided checklists, delivery insights, and parent adoption prompts.
Thousands of schools, one dashboard, zero clarity. Then AI-assisted design met user testing.
- Ran cross-functional discovery with stakeholders, devs, PMs and researchers
- Generated first layout with Figma Make, refined hierarchy with Claude
- Built components in Storybook alongside Figma, creating a dual source of truth
- User testing surfaced the need for daily checklists, adoption metrics, and actionable KPIs
- Every stat in the final dashboard connects to a next step
AuthFlow
Simplified a confusing 6-screen authorisation flow into a clear 4-step wizard, cutting support tickets by 60% and tripling partner self-onboarding.
A 3-step flow that was actually 6. Schools were dropping off and calling support instead.
- Mapped the real flow: 6 screens disguised as 3 steps with untracked pages
- Consolidated into a single modal wizard with persistent sidebar navigation
- Fixed legal consent pattern and broken calendar overlay
- Added visible support access on every screen
- Partners now complete setup independently
T2P Responsive Design
Gave school staff a messaging platform that works on any device. Turned a broken mobile experience into a responsive design with 100% task success.
A messaging platform that only worked on desktop. School staff needed it everywhere.
- Designed responsive system across desktop, tablet, and mobile
- Usability tested at each breakpoint
- Hit 100% task success and 4.8/5 ease of use in testing
- Built a component system consistent from 320px to 1440px
T2P Product Enhancement
Gave an ageing edtech product a second life by redesigning the full UI to hit 99% task completion, clearer CTAs, and a frictionless V1 to V2 migration for the entire customer base.
An ageing edtech product schools had outgrown. It needed a complete rethink.
- Redesigned entire messaging UI and information architecture
- Simplified CTAs and conversation flow
- Managed V1 to V2 migration with zero disruption to existing customers
Basic Usability Testing
Turned user frustrations into a focused fix list before launch. 8 interviews revealed onboarding gaps, hidden settings, and confusing labels that shaped precise, evidence-based design changes.
The product was about to ship. Eight interviews changed everything.
- Conducted structured interviews before launch
- Uncovered onboarding gaps, hidden settings, and confusing labels
- Every recommendation traced to observed behaviour, not assumption
Vox Money Web App
Gave over a million unbanked people in the UK a reason to trust digital banking. Transformed a raw fintech platform into a polished, accessible experience from wireframes to production.
Over a million people without a bank they trust. A raw fintech platform needed to earn confidence.
- Designed full UI from wireframes to production-ready screens
- Established grid behaviour and visual hierarchy system
- Focused on trust signals and accessibility for first-time digital banking users
H&M
Designed a digital wallet feature connecting shoppers to partner apps through cashback rewards and a frictionless onboarding flow.
Monmouthshire Building Society
Redesigned key banking journeys to reduce friction and give customers a clearer path through complex financial tasks.
Archived
Mama Banking App
Designed an iOS and Android banking app letting Ghanaian users transfer funds without queuing at operator locations.
